Practice Management

Tacoma, WA
/
September 22–24
/
140+ CE Hours

Friday, September 22

8:00 - 8:50 am
Hope Inspired Leadership - Part I
by Jon Tunheim, JD
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Room 317
9:00 - 9:50 am
Hope Inspired Leadership - Part II
by Jon Tunheim, JD
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Room 317
9:50 - 10:30 am
Break / Visit the Exhibit Hall
10:30 am - 11:20 am
Washington State University Paraprofessional Program Update
by Dr. Hilary Koenigs
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Room 317
11:30 am - 12:20 pm
Workforce Development: A Collaborative Conversation and Listening Session with Washington State University, College of Veterinary Medicine
by Dr. Dori Borjesson
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Room 317
12:30 - 1:30 pm
Lunch On Your Own
1:30 - 2:20 pm
Mental and Emotional Health and Wellbeing in Veterinary Medicine - Part I
by Dr. Saajan Bhakta
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Room 317
2:30 - 3:20 pm
Mental and Emotional Health and Wellbeing in Veterinary Medicine - Part II
by Dr. Saajan Bhakta
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Room 317
3:20 - 4:00 pm
Break / Visit the Exhibit Hall
4:00 - 4:50 pm
Effective Communication Strategies in a Veterinary Practice
by Dr. Saajan Bhakta and Jessi Gable, SHRM-CP, Associate CIPD
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Room 317
5:00 - 7:00 pm
Friday Evening VetFest! Social and Dance Party

Saturday, September 23

8:30 - 9:20 am
The Power of Emotions and the Show of Empathy
by Drs. Carolyn Shadle and John Meyer
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Room 317
9:20 - 10:00 am
Break / Visit the Exhibit Hall
10:00 - 10:50 pm
When It’s Your Turn to Talk: How to be Heard
by Drs. Carolyn Shadle and John Meyer
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Room 317
11:00 - 11:50 am
Rethinking Relief: How Elevated Relief Services Support Professional Wellbeing and Practice Productivity
by Dr. Cindy Trice
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Room 317
11:50 am - 1:15 pm
WSVMA Awards Lunch
1:15 - 2:05 pm
Are Relief Vets Ruining of Saving Vet Med?
by Dr. Cindy Trice
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Room 317
2:15 - 3:05 pm
How to Get Candidates, Not Crickets
by Dr. Cindy Trice
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Room 317
3:05 - 3:40 pm
Break / Visit the Exhibit Hall
3:40 - 4:30 pm
Recruitment - Is it Really This Hard?
by Mr. Michael Ling
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Room 317
4:40 - 5:30 pm
Engagement Will Cost You Extra
by Mr. Michael Ling
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Room 317
5:30 - 7:00 pm
Power of 10 Reception

Sunday, September 24

8:30 - 9:20 am
Support Staff Satisfaction: How Do We Feel?
by Shauna Feldsher, CVT
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Room 317
9:20 - 9:30 am
Break
9:30 - 10:20 am
Support Staff Satisfaction: What Can You Do to Help?
by Shauna Feldsher, CVT
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Room 317
10:20 - 10:30 pm
Break
10:30 - 11:20 am
The 7 Love Languages of Client Loyalty - Part I
by Dr. Stacee Santi
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Room 317
11:20 - 11:30 am
Break
11:30 am - 12:20 pm
The 7 Love Languages of Client Loyalty - Part II
by Dr. Stacee Santi
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Room 317